Reference

Privacy Policy for Your Account

One qq macan account can reach Baccarat, Mahjong Ways and League of Legends, so this Privacy Policy explains the account, device and wallet data we handle before you…

Account dataDANA recordsOVO checksGoPay receiptsQRIS logs

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What This Policy Covers

qq macan Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you decide what to share before you create or use your account. We collect details you provide during account setup, such as your registered phone number, login name and contact address, plus technical data from your device so we can keep sessions

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stable and detect unusual access. Payment records tied to DANA, OVO, GoPay and QRIS are used to match deposits, withdrawal checks and wallet history, not to build unrelated profiles. We also record support messages so we can follow up on privacy requests, account corrections and access
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questions. Access to the lobby where local law permits depends on local law, and this policy explains how we handle your data when you use the service from Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways to Ask Privacy Questions

Fast privacy help matters when your wallet, login or device record looks wrong. We route privacy questions through live chat, email and account message checks so you do not need to repeat private details in public channels. For a change request, include your account name, registered phone number and the payment rail involved, such as DANA or QRIS, so our team can verify the record before replying.

Team online

Live chat privacy queue

Use the chat button after login for privacy questions tied to active sessions, cookie choices or wallet records. Our support window runs 09:00-23:00 WIB, and we may ask you to confirm your registered phone number.

Email data requests

Send privacy access, correction or deletion questions to our support mailbox from the contact address on your account. Include the date, payment method and a short reason so we can find the right record.

Account message check

Open your account area, choose Profile, then Messages to see replies about privacy cases. We keep sensitive answers inside the account where possible, instead of sending full wallet details through chat.

SECURITY PRACTICE

How We Handle Privacy Operations

Privacy is handled through daily account checks, not only written terms. We separate login data, payment references and support notes so the team sees only what is needed for the task.

Account setup records

When you open an account, we record the details needed to identify you inside the wallet and lobby. That includes your login name, registered phone number, contact address and account status changes.

Payment reference handling

DANA, OVO, GoPay and QRIS references are stored with timestamps so deposits and withdrawals can be matched to your wallet. We use these records for account checks, dispute handling and transaction history.

Cookie choices

Cookies help us keep you signed in, remember basic settings and flag device changes. On Android Chrome, open Settings, Site settings, then Cookies if you want to review how your browser handles them.

Device security signals

We may log browser type, IP range, device model and session timing when your account reaches the lobby. These signals help us spot unusual access without reading private files stored on your device.

Retention checks

We keep account and payment records only for the period needed for wallet history, support follow-up, security checks and legal requests. When a record is no longer needed, we remove or reduce it.

Change requests

If your phone number, contact address or wallet detail is wrong, contact support before making a new account. We will verify ownership first, then update eligible records linked to your profile.

Privacy Questions Before You Join

These answers focus only on privacy choices, data access and account records. If you are checking the policy before you join, start with what we collect during account setup and how payment references are stored. If you already have an account, use live chat or account messages for any request that includes wallet details, because we need to confirm ownership before sharing private records.

We collect the account details you enter, such as login name, registered phone number and contact address. We also record session data and wallet references needed to connect your account with DANA, OVO, GoPay or QRIS activity.

We keep payment references so your wallet history can be matched with deposits, withdrawals and support questions. The record usually includes method name, timestamp, reference code and account link, not unrelated spending outside our service.

Yes. Contact support from the email or phone number linked to your account and ask for an access check. We verify ownership first, then provide the account and wallet records we can share.

Send the correction request through live chat or account messages while logged in. We may ask for your current account name, old contact detail and recent payment method before changing eligible profile records.

Cookies mainly help with login status, session safety and basic settings. Game activity such as Baccarat or Mahjong Ways may appear in account history, but browser cookies are not used to read private files on your device.

We keep records while your account is active and for the period needed for wallet history, security checks, support follow-up and legal requests. After that, we remove or reduce records when retention is no longer needed.

Use the support mailbox or logged-in account messages and write that your request is about privacy deletion. Include your account name and registered phone number, but do not send full wallet passwords or private codes.

Privacy Policy for Your Account

Three Ways to Ask Privacy Questions

Live chat privacy queue

Email data requests

Account message check

How We Handle Privacy Operations

Account setup records

Payment reference handling

Cookie choices

Device security signals

Retention checks

Change requests

Privacy Questions Before You Join

01 What personal data does qq macan collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask to see the data linked to my account?

04 How do I correct a wrong phone number or contact address?

05 Do cookies track my play choices in Baccarat or Mahjong Ways?

06 How long do you keep my account and wallet data?

07 Who should I contact for a privacy deletion request?

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